Résumé

GPA: 4.0/4.0 · Bachelor of Science, Information Science · Bachelor of Arts, User Experience Design

• Consolidate six Snowflake schema views into a Private Wealth source of truth, organizing hundreds of fund, finance, distribution, and business-unit data points for reusable reporting, Sigma data products, and product workflows.
• Build Sigma data products for fund, finance, and distribution while supporting Tableau-to-Sigma transition analysis.
• Manage discovery and delivery across use cases, scaling from 4 core funds to 11 for approximately 100 business units.
• Design executive-facing data views and support a CTO-requested AI tooling evaluation to modernize firmwide internal software.

• Interviewed the top 3% of internal AI users and analyzed 1M+ chats from 2,900+ users to identify product pain points, workflow gaps, adoption patterns, and AI product opportunities in business-specific units.
• Designed and coded internal AI chatbot features, translating user research into workflow improvements.
• Benchmarked internal and external AI tools and TDD/PRD documentation to inform product strategy and prioritization.
• Presented research, prototype work, and recommendations to the MD, CTO, Design VP, and senior leaders.

• Co-founded a lip care company with two partners and hold 5% equity, owning product analytics, launch planning, customer insight synthesis, Shopify inputs, and marketing decision support.
• Translate customer behavior, positioning, content performance, and sales signals into launch strategy, campaign feedback loops, conversion insights, and marketing actions.
• Partner on Shopify direction, brand positioning, product, and campaign feedback for the hydrating gloss launch.

• Founded a University of Michigan student photography business, building brand, operations, pricing, and client acquisition strategy.
• Created five digital contract types, automated Calendly bookings, and streamlined client experience for 200+ students.
• Hired and trained five photographers and grew revenue from $6K to projected $20K through SEO, social analytics, pricing tests, referral strategy, and targeted email campaigns.

• Redesigned the website, increased visits by 10%, and revamped RCG logo and brand identity across digital channels.
• Advised a 12-student client team on stakeholder meetings, data-driven recommendations, software development scope, and final deliverables for Washtenaw Children's Association.

• Led eight designers and engineers building KTPrestige, using interviews, usability testing, web scraping, and engagement analysis to increase member engagement 11% in five weeks.